Directorate Of Human Resources
and Community Activities
The U.S. Army Garrison Baden-Württemberg Directorate of Human Resources oversees the following garrison/installation activities for the Heidelberg, Mannheim and Kaiserslautern communities:
• Installation Military Personnel Services (MPD)
• Army Substance Abuse Program (ASAP)
• Education Services (Counseling, Testing, Continuing Education)
• Postal Services (APO, CMR and Official Mail)
• Administrative Services (Printing and Duplication, Copier Management, Records Management, FOIA
Vision
Be the center of excellence for installation human resources and community activities services within Installation Management Command - Europe
Mission
To provide Military Personnel, Administrative, Postal, Education, and Army Substance Abuse Program services to enhance the readiness and well-being of U.S. Forces living and working within the United States Army Garrison Baden-Wuerttemberg communities, while nurturing a community of customers, employees, and business partners to build great customer loyalty and foster cooperation which in turn provides an exceptional customer experience.
Mission-Essential Task List
• Provide garrison administrative services
• Provide military personnel services
• Provide community support services
• Provide Army Substance Abuse Program services
• Provide Army Continuing Education System services
• Provide Postal services
• Provide civilian misconduct action authority services
Core Values
• We will operate within the seven Army Values
• Every customer is special and we will provide excellent services to all
• Our services will be evaluated based on customer feedback
Contact Information
DHR Director
DSN 373-1550 or 493-4165
Civ.(06221) 17-1500 or
(06315) 36-4165
USAG BW Service Directory