Directorate Of Human Resources
and Community Activities

The U.S. Army Garrison Baden-Württemberg Directorate of Human Resources oversees the following garrison/installation activities for the Heidelberg, Mannheim and Kaiserslautern communities:

• Installation Military Personnel Services (MPD)
• Army Substance Abuse Program (ASAP)
• Education Services (Counseling, Testing, Continuing Education)
• Postal Services (APO, CMR and Official Mail)
• Administrative Services (Printing and Duplication, Copier Management, Records Management, FOIA


Be the center of excellence for installation human resources and community activities services within Installation Management Command - Europe


To provide Military Personnel, Administrative, Postal, Education, and Army Substance Abuse Program services to enhance the readiness and well-being of U.S. Forces living and working within the United States Army Garrison Baden-Wuerttemberg communities, while nurturing a community of customers, employees, and business partners to build great customer loyalty and foster cooperation which in turn provides an exceptional customer experience.

Mission-Essential Task List

• Provide garrison administrative services

• Provide military personnel services

• Provide community support services

• Provide Army Substance Abuse Program services

• Provide Army Continuing Education System services

• Provide Postal services

• Provide civilian misconduct action authority services

Core Values

• We will operate within the seven Army Values

• Every customer is special and we will provide excellent services to all

• Our services will be evaluated based on customer feedback

Contact Information

DHR Director

DSN 373-1550 or 493-4165
Civ.(06221) 17-1500 or

(06315) 36-4165

USAG BW Service Directory